You were about to hire a second person for this. Don't.
Hire an AI employee instead to handle the repetitive work, so your team can focus on decisions, relationships and growth.
+2Monday, 10 am. Five people. A day that was never going to fit.
The routine moves to them. The decisions stay with your people.
Mon 6:00 pm9left for your people
AI Customer Support
AI Accountant
AI Chief of Staffone company brain, shared by all five
The same team, holding far more.
Customer SupportAccountantChief of Staff- 0 promises slippedNothing slips.
Every promise, deadline and follow-up is held until it's done. Vera got her call at 11.
- +3h back, every dayYour people do the people work.
Three hours a day back for the work that needs a person.
- 24/7 openOpen all hours.
Customers, invoices and leads handled after 6 pm and over the weekend.
Never miss a target. Never miss a deadline. Never lose a customer.
One for every function. Start with one.
Each one knows the job, works for the person who owns that function, and brings back only what needs a person.
AI Customer Support: Works for whoever looks after your customers. Handles Order status, delivery dates, certificates, and the same question for the fortieth time, on WhatsApp and email, at any hour. Brings to you Refunds, upset customers and anything off-script, with a reply drafted and the history attached.
How they join your team.
No new software for your team. Connect your channels on day one, and hand over more as they earn your confidence.
Customer Supportreadyreading 90 days of history · 4,212 conversations
Read access first. Writing to a system is something you sign off.
incoming
- Change the delivery addressupdated the order sheet 45s
- Is the 20 kg pack in stock?checked stock in Tally 28s
- Test certificate, batch 12found it in Drive · attached 50s
- Do you deliver to Pune?from the delivery zones sheet 35s
- Certified GST copyfound it in Drive · attached 1m
- Where is order 4471?checked the order sheet · VRL tracking 40s
- Third complaint this weekan upset customer→ history attached
- Vera wants a refundrefunds need a person→ drafted
Known answers get done. Decisions come to a person.
Drop anything intext · PDF · spreadsheet · link · screenshot
- PDFPrice list 2026.pdf
- DOCRefund & returns SOP
- URLsharmaindustries.in/faq
- XLSDelivery zones.xlsx
- WAOld WhatsApp threads
- TXT"We don't ship on Sundays"
- 214 pricesfrom Price list 2026.pdf
- 12 rulesfrom Refund & returns SOP
- 38 answersfrom sharmaindustries.in/faq
- 9 zones · lead timesfrom Delivery zones.xlsx
- how you talk to customersfrom Old WhatsApp threads
- 1 rulefrom "We don't ship on Sundays"
274 things they now know
Text, PDFs, spreadsheets, links, screenshots. Whatever you already have.
Vera asked for a refund on order 4459. Shall I start it?
MayaVera is a key account. Always offer free express shipping before a refund.
Got it. It's in the company brain, so it applies every time.
Buysevery month
PrefersWhatsApp
RuleFree express shipping before any refund · Maya
Customer Supportevery AI employee you add
Say it once, the way you'd tell a new colleague. There is no settings page to fill in.
Handles alone tells Maya weekly
"Where's my order?" day 1
Delivery dates day 1
Test certificates signed off · Maya
Asks Maya first one tap
Order changesSign off
Always Maya never moves
Refunds
Discounts
An upset customer
A topic moves only when you sign it off. Money decisions never move.
Priced like a hire.
One price per role, for the whole job, with no seats and no usage meter. It depends on the role and your volume, so we set it with you.
Hiring a person for the same job
- Time to start
- 3 weeks to find, a month to train
- Hours
- one person, 9 to 6, five days
- Beyond salary
- leave, notice periods, a desk, a laptop
- When work doubles
- hire again2× the cost
- Knowledge
- walks out with them
A worcflow AI employee same job, from day one
- Time to start
- connected on day one, trained by talking
- Hours
- 24/7, every day
- Beyond the price
- nothing
- When work doubles
- the same employee, more capacity~1.2–1.5× the price
- Knowledge
- stays in your company brain
Your data stays yours.
They read a lot of your business. These are the rules that data lives under.
- Never sold, never shared.Never sold, and never shared with another business or workspace on worcflow. Only the providers that host and run worcflow process it, under contract.
- Never trains anyone else's model.The model providers we use don't retain your content or train on it, and we don't either.
- Hosted in India.Your workspace runs on AWS in Mumbai (ap-south-1), under the DPDP Act 2023.
- Asks before acting.Reads from day one. Anything that writes to a system, moves money or can't be undone waits for a person.
- Leaves with you.Export everything your AI employees have learned, any time, in full.
- Every action on record.What was read, drafted, sent and signed off, by whom, with the time.
SOC 2 Type IIin progress · audit underway
DPDP Act 2023covered in our privacy notice
AWS Mumbaidata stays in India
Read the privacy notice →What people ask before they hire one.
Do I have to change how my team works?
No. The AI employee joins the channels you already use, WhatsApp, email, your sheets, and your team keeps working exactly as before. The only new thing is a colleague who answers first.
What happens when they get something wrong?
Every AI employee starts in draft mode: a person approves every reply. A topic only moves to "answers on their own" after ten approved sends in a row, and you sign that off. One reversed send puts that topic back in draft mode.
Can I start with just one?
Yes, and most do. Hire one AI employee for the function that hurts most, see what they take off the team, then add the next.
How long does it take to set up?
Connecting channels takes a morning. The AI employee reads your history the same day and starts drafting in the first week. Most teams are handing over topics by week two.
Where does my data live, and who can see it?
On AWS in Mumbai, in your own workspace. It isn't sold, shared with other businesses, or used to train models. Everything your AI employees learn can be exported, any time.
How is the price set?
Per role, for the whole job, not per seat or per message. The number depends on the role and your volume, so we set it with you on the call.
Is this just ChatGPT with a wrapper?
ChatGPT, Claude and Codex answer when you ask and forget when you close the tab. A worcflow AI employee owns one function, works from your company brain, asks a named person when unsure, and takes on more as the record builds. Why not just ChatGPT? →
Which roles exist today?
Customer Support, the Chief of Staff and the Analyst are available to hire now. The Accountant is in build, and Sales Rep and Compliance Officer are coming. If you need a role that isn't here, describe it and we'll build it.
How is this different from hiring another person?
A new ops hire costs ₹4–6 lakh a year, works nine hours, holds maybe fifty threads at once, and takes everything they know with them when they leave. An AI employee works around the clock, holds every thread, and what they learn stays in your company brain. Your people keep the judgment and the relationships.
Who is accountable?
You are, and the design keeps it that way. Routine work goes out on its own once you've signed that topic off. Anything with higher stakes, or anything the AI employee isn't sure about, comes to the named person with the full context and a recommendation. One tap to approve. The relationship stays in your hands.
How is this different from a CRM?
A CRM stores what your team remembers to type in. An AI employee works where the business actually happens, on WhatsApp, email and in meetings, and acts on what's there. One organises data; the other does the follow-up.
Will my customers know they're talking to an AI?
Messages go out in your voice, from your number, with the whole relationship in view. No templates and no "this is an automated reminder". Anything sensitive comes to you first.
Do I need the WhatsApp Business API?
No. Link your own number, add it to your groups, and the AI employee reads along. You can also start by pasting chat exports.
Tell us where to reach you.
Leave your email or WhatsApp number, and we'll get in touch to find a time that suits you.